Contact the Family Health Center
with Concerns You May Have

At the Family Health Center, we want our staff, our patients, and our community to be confident in the integrity of our facilities and decisions made to provide service. We proudly comply with all applicable Federal laws concerning discrimination and encourage those who feel as if discrimination has occurred to contact medical office management.

Non-discrimination Notice

The Family Health Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, sex, national origin, disability, religion, age, sexual orientation or gender identity. The Family Health Center does not exclude people or treat them differently because of race, color, sex, national origin, disability, religion, age, sexual orientation or gender identity. A Sliding Fee Discount Program (Medically Indigent Program) is available to all patients regardless of ability to pay, and the Family Health Center does not discriminate against patients because payment for services is made under Medicare, Medicaid and CHIP.

Family Health Center:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Provides free language services to people whose primary language is not English, such as:

If you need these services, contact your facility of treatment.

If you believe that the Family Health Center has failed to provide these services or discriminated in another way on the basis of race, color, sex, national origin, disability, religion, age, sexual orientation or gender identity, you can file a grievance with:

Jennifer Emmons, Chief Executive Officer
702 Old Wheatland Road, Vincennes, IN 47591
Phone: 812.494.9501; Fax: 812.494.9502

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, please contact Jennifer Emmons.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at:

Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201
1-800-368-1019, TDD: 1-800-537-7697

Complaint forms are available at

Last Update: February 2024

Language Assistance

ATTENTION: If you need English language assistance services, free of charge, they are available to you. Call 812.494.9501.

Spanish - Español ATENCIÓN: Si habla Español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 812.494.9501

Chinese - 中文 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 812.494.9501

German - Deutsche ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 812.494.9501

Pennsylvania Dutch - Pennsilfaanisch Deitsch Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: 812.494.9501

Burmese - ျမန္မာ သတိျပဳရန္- အကယ္၍ သင္သည္ျမန္မာစကား ကို ေျပာပါက၊ ဘာသာစကား အကူအညီ၊ အခမဲ့၊ သင့္အတြက္စီစဥ္ေဆာင္ရြက္ေပးပါမည္။ ဖုန္းနံပါတ္ 812.494.9501 သုိ႔ ေခၚဆိုပါ။ ال عرب ية -

Korean - 한국인 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 812.494.9501 번으로 전화해 주십시오.

Vietnamese - Tiếng Việt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 812.494.9501

French - Français ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 812.494.9501

Japanese - 日本語 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。812.494.9501まで、お電話にてご連絡ください。

Dutch - Nederlands AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 812.494.9501

Tagalog - Filipino PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 812.494.9501

Russian - Pусский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 812.494.9501

Punjabi - ਪੰ ਜਾਬੀ ਧਿਆਨ ਧਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਿੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਧਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਿ ਹੈ। 812.494.9501 'ਤੇ ਕਾਲ ਕਰੋ।

Hindi - ह िंदी ध्यान दें: यदद आप ह िंदी बोलते हैं तो आपके ललए मफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। ु 812.494.9501 पर कॉल करें।

Our Goal

We aspire to be like helpers. So we serve all people. No matter their religion, ethnicity, or gender. Going after poverty’s symptoms is temporary.

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We want to do more and you can help. By committing a small fraction of your income to protect children in need, you can help save a child and contribute to humanity.

Our Mission

In an effort to ensure volunteering at Foundation events is fulfilling experience for you. Going after its causes is permanent for everyone.

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