Promovemos la salud brindando servicios colaborativos de atención primaria, incorporando nuestro equipo de centro de salud y su equipo de cuidado personal para alcanzar sus metas de salud específicas. Brindamos servicios preventivos, como exámenes de bienestar y exámenes físicos. También podemos asistirle en el manejo de sus enfermedades crónicas. Tratamos enfermedades agudas y lesiones menores, realizamos procedimientos menores de consultorio, y podemos brindar servicios básicos de laboratorio.
Chronic Illness Management
Acute Illnesses
Minor Injuries
Minor Office Procedures
Basic Laboratory Services
Well-Child Exams
School Physicals
Same Day Appointments
Reproductive Health Care
English Adult Services BrochureSpanish Adult Services BrochureHaitian Creole Adult Services Brochure
Información importante para el paciente
A continuación encontrará información importante sobre su cita.
Su Cita
Planee llegar 15 minutos antes de la hora de su cita programada.
Por favor traiga los siguientes artículos con usted a cada cita:
- Identificación con foto
- Tarjeta de seguro
- Lista actual de medicamentos
Si esta es su primera cita, se le pedirá que complete una Hoja Demográfica e Historial de Salud. Complete minuciosamente, ya que esta información es útil para su proveedor a medida que completan su plan de atención.
Recordatorios de citas
Recibirá una llamada telefónica automatizada para recordarle su cita. Por favor notifique al centro de salud si no puede acudir a su cita.
Citas canceladas crónicas y sin presentarse
Reconocemos que ocurren situaciones que pueden no permitirle acudir a su cita. Para poder atender mejor a nuestros pacientes, le pedimos que llame al centro de salud si no tiene la intención de asistir a su cita.
Si esto se convierte en un problema crónico, es posible que se le pida que programe citas para el mismo día solamente.
Si tiene citas repetidas sin presentarse, su proveedor puede optar por no volver a llenar sus medicamentos hasta que le hayan visto.
Reschedule or Cancel Appointments
We understand that you may need to re-schedule or cancel your appointment. Please be courteous to our other patients and call the office 24 hours before your scheduled time to cancel or reschedule.
Important Patient Information
Billing and Payment Information
You will be asked to verify your insurance, address, phone number, and email address at every appointment. This requirement ensures your information is up-to-date and that our billing department is able to process your medical claims properly. Your email information is only used by our office.
If you have a digital insurance card you may email a clear image of the front and back of the card to sendmycard@yourfhc.org. Please be sure to include a phone number where you can be reached should there be any questions.
Should any of your information change, please contact your provider’s office and update the information as soon as possible. We want to be able to communicate with you regarding your health.
Our offices accept cash, check, and credit/debit card payments. Please be prepared to pay your co-pay or fee at time of service.
Family Health Center offices offer a sliding fee scale that provides discounted services based on your specific family information. Patients are encouraged to complete an application to assist with costs regardless of insurance coverage.
For patients with no insurance, the Family Health Center offers eligibility services. Please speak with the Navigator in your provider's office to complete an application.
FMLA, Disability, And/Or Miscellaneous Forms
The Family Health Center offices can complete forms and documents required by a Third Party. Please allow five (5) business days for our office to complete the request.
Medicaid
Our registration team will verify the status of your Medicaid at each appointment. It is the patient’s responsibility to ensure that the provider you are seeing is listed as your current primary care physician (PCP) with Medicaid.
Medicare
There can be services that Medicare will not pay for. You will be asked to complete the Advanced Beneficiary Notice stating you have been made aware a service will not be covered by Medicare and you will be responsible for the charges.
My Chart
- What is MyChart? An online portal that provides access to your medical records and communicate with your provider offices.
- How can I sign up? Any Family Health Center employee can assist you in registering.
- What do I see when I log-in to MyChart? You can view a list of your current medications, results from testing, and after-visit summaries from your provider
Labs & Medication
Chronic Pain Management
The health center does not provide chronic pain management services nor presecribe narcotics for long term pain management. We will be happy to refer you to a pain management specialist for your chronic needs.
Laboratory Services
The Family Health Center is partnering with LabCorp to provide lab services to our patients at little or no cost. If you are in need of lab services and would like more information on the program, please call your provider’s office and speak with a member of our registration team for details.
Refill Requests
Please call your pharmacy for any refill request. Please allow 3 business days for the health center to approve your refill request.
